How Does a Warranty Work in Refurbished Mobile Phones?

A refurbished phone can function for a long time before getting broken or damaged. Still, you would wish that you can use it for a long time, just like a new model. However, in a refurbished phone, there are chances that it can stop working all of a sudden. What do you do then?

Every new device comes with some warranty that will protect you as a consumer. It is the peace of mind that you will get a refund or replacement if something goes wrong with your device. This is an assurance from the seller that the product will work as expected, and they would be covered if there’s an issue.


Depending on where you get your refurbished phone and the condition of the phone, you might also get a warranty for it. The warranty coverage for refurbished phones may not always the same as for brand-new phones. For example, if your refurbished iphone breaks within the first month of use, the seller will give you an efficient repair or new replacement at no cost if it the fault is covered under the warranty. To be more specific, the warranty will cover the restoration and renewal of the following parts:

  • Battery
  • Screen
  • Ports
  • Camera Lens
  • Display/Panel
  • Flash Tool

If a refurbished phone has been damaged or shows signs of abuse from the current user, it may not be covered under the warranty. Modifying the software on your device, including the operating system and any apps may not also be covered by your warranty. Other causes that your phone warranty may be voided include accidental or intentional physical damage along with:

  • Improper Use
  • Carelessness
  • Loss
  • Accident
  • Theft
  • Fire
  • Water
  • Natural Disaster

How Long is the Warranty Period for Refurbished Phones

Generally speaking, refurbished phones have a limited warranty period, typically shorter than the original phone's warranty. Reputable refurbishing companies usually offer warranties ranging from 6 months to a year. Meanwhile, phones refurbished by small stores usually have short-term warranties of 2 weeks to 60 days. However, this policy may change from time to time, depending on the market and the refurbishing company’s policies. You can even get extended warranties, such as anniversary sales on certain occasions!

Many online sellers offer a 30-day money-back guarantee on all their refurbished iPhone products, but this does not always include warranties. It is best to read the terms and conditions of sale carefully before completing your purchase. This will ensure that you have the security you desire before checking out.

Possible Drawbacks

As mentioned above, warranties on refurbished phones often do not cover accidental damage, or they only cover certain types of damage. If your phone gets wet, for example, you may not claim the replacement for it. Most warranties only include the fault in the phone itself and not the accessories that come with it. If you buy a refurbished phone that comes with a case, screen protector, and charger, then the repairs can be done only on the phone’s body and not on any of these other items. This is because they are considered to be consumables and not part of the actual device itself.

Another issue that can occur is if your refurbished phone has been repaired or replaced by a third party after you bought it. In case this happens, you may find yourself having to pay additional fees for any issue that arises with your device in the future. The reason is that it may not be covered under warranty anymore!


Indeed, refurbished mobile phones can be a great way to save money on your next purchase. They have the same features as brand new phones but at a much lower price. However, it is important to understand that warranties are not always available for these devices. Get the most out of your warranty coverage when you purchase from a well-trusted source like Mobile Guru.

We are a locally owned and operated company specialising in refurbishing mobile devices and accessories. We have been serving customers in Melbourne for a long time. We have built a reputation for providing high-quality refurbished phones at competitive prices. Our team is working towards maintaining excellent customer service and some of the best warranties in the industry. Do not hesitate to contact us to learn more about our services and products!

For more information, please get in touch with our team. Call us on 1300 362 017 or email us at

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